Mark Drury | Operations & Transformation

Operations, Made Measurable

Turning complex operations into structured, measurable performance.

View Experience

PMO Development

A laptop displaying a webpage with the text 'I design and develop experiences that make people's lives simple.' is placed on a wooden table. It is set in an outdoor seating area with white furniture and greenery in the background. The setting appears to be calm and conducive to work or relaxation.

Service Growth

Built a PMO structure that improved project visibility, strengthened accountability, and reduced delivery lead times by 15%.

A man stands at a whiteboard in a modern office setting. The whiteboard displays a website wireframe sketch with some notes. The man is wearing a white t-shirt and is holding a marker. In front of him, on a wooden table, there is a laptop with various stickers, a smartphone, and an electronic device. The office features large windows and sleek lighting fixtures.

Operational Performance

Developed a new service offering that created more than $10 million in revenue while aligning teams around customer needs.

A person is holding a resume in front of them while sitting at a white table. Another person, slightly blurred, is seated across the table. The resume has a blue header with the name and title 'Lauren Chen, Digital Marketing Specialist'. Sections visible include contact information, education, and professional experience.

Selected Impact

Improved operational performance through focused process changes, reducing inventory by 30% and increasing efficiency by 20%.

Trusted Perspective

”Mark brings structure to complex operations, aligns teams around measurable goals, and follows through on the details that turn plans into results.”